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Questions and Answers

Products

Our products are made in Canada with care. We operate with the best experts in the industry to ensure that we maintain high safety, quality, and ethical practices while maintaining transparency. We're constantly thinking with our partners about improving our products to offer a higher quality personal care experience that makes you feel better, look better and do better.

At &Better,we only use natural, plant-based ingredients of the highest grade, even it costs us more. Our products offer up to 75% more nutrition than other products. Thanks to our high-quality and pure ingredients. Whenever feasible, we prefer organic, unrefined ingredients that are handcrafted with manual methods. This helps us to offer genuine natural products with zero chemical residue. We occasionally utilize naturally derived ingredients that are safe for our consumers and the environment.

We never use fragrance oils or synthetic fragrances. We exclusively curate high-quality essential oils that we obtain from the origin. All our essentials oil are safe, toxin-free, carcinogen-free, cruelty-free, and phthalete-free. We are proud to offer you the best essentials in our products.

We exclusively source eco-friendly ingredients from reputable local sources. All ingredients are carefully picked in order to improve our products' efficacy and nutrition. You can be confident that &Better products are safe, natural and of the highest quality.

Our partners follow the same high standards that we do in order to ensure that your purchase is good for both you and the planet. We only use suppliers that we trust to provide quality ingredients. We source handcrafted oils and butters straight from the source, local farms and women communities in the northern Ghana. Every time you purchase &Better products , you have a direct impact on the women, families, and communities.

We source our essential oils from all overthe world. Lime is from Mexico, Orange, Grapefruit, Lavender and Soybean are from the United States, Wild Mint and Spearmint are from India, Peppercorn is from Peru, Eucalyptus is from China, Orange Peel is from Brazil, Vetiver Root is from Haiti, Myretle, Cedar, Patchouli, Rock Rose Oil and Olibanum are from North Africa.

For other natural derived ingredients, we partner with local suppliers in Canada that meets our high standards.

We are always on the lookout for new partners that can help us improve our products and continue to have a positive impact on the people and communities we work with. If you're interested in learning more about our sourcing practices, please don't hesitate to contact us. We would be more than happy to provide more information to you.

Palm oil, a controversial ingredient, is found in a variety of products. Despite its negative reputation, well-managed palm oil production may assist communities and families, help restore damaged lands, and provide great ingredients for soaps, cosmetics, and food.

Deforestation has been linked to the production of palm oil, particularly in Indonesia and Malaysia. The loss of habitats has jeopardized many species, including the orangutan and Sumatran rhino. Deforestation and soil conversion also contribute to climate change by releasing greenhouse gases.The Roundtable on Sustainable Palm Oil (RSPO) was established in 2004 with the goal of boosting sustainable palm oil production and use.

We use pure, sustainably grown and harvested palm fruits, cultivated and harvested by small holder farmers, often on degraded or reclaimed industrial lands. Palm oil producers must meet stringent sustainabilty criteria to become RSPO certified producer.

&Better uses sustainable palm kernel oil made from pure, sustainably grown and harvested palm fruits, cultivated and harvested by small holder farmers, often on degraded or reclaimed land. We only use sustainable palm kernel oils that are processed in a modern RSPO certified facility. Our palm kernel oil supplier is a Registered RSPO Supply Chain Associate

Orders & Returns


We currently don't have any sample sizes or packs. We offer hassle-free returns and frequent welcome campaigns or special dadandmatter deals. Sign up for our email newsletter, and you'll be the first to hear about our exciting offers.


We ship to continental US and Canada.

Yes!

We offer two-day free shipping in the continental United States and Canada.

All purchases are sent by UPS.

We take most major credit cards (Visa, MasterCard, American Express) and various payment methods (PayPal, ShopifyPay ApplePay, and GooglePay).


Satisfaction guranteed or it is on us. If you're dissatisfied with your purchase in any way, you have 30 days to return it for a total refund or store credit. If you have any issues with your order, please contact us at hi@andbetter.co with your order id and the reason why it isn't working out. We'll take care of everything else.